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Training
F&G has innovated the outsource training industry, as it has quality assurance, by offering training in modules on a regular basis, reducing the cost of training, and improving upon the efficiency of the service. By offering training in modules concentrating on various areas of the hotel's room division department or areas within the food and beverage department, hotels can now obtain professional help in training their various departments to become more guest focused, efficient and profitable. F&G offers its modular training in varying frequencies allowing hotels to concentrate their training dollars in the various areas based on the hotel's priority, and allowing the hotel to spread out its training costs as well as maintain a regular routine of on going training at the property.
 
"It's Show time"
 

"Show time" is F&G Hospitality Consulting's term for its interactive technique of training packages that encourage quick development and learning while having fun. F&G Hospitality Consulting will customize an informative, fun training program to achieve your operational goals. Training emphasizes better techniques for listening to the guest, developing better selling techniques, improving current performance service standards product knowledge and staff enthusiasm.

F&G Hospitality Consulting has training and developmental programs for refining and developing managers and line staff positions in all front & back of the house departments, as well as group sales, catering and reservations.

 
Training Modules
 

Rooms Division

Valet Parking
Professional Door Services
Front Desk/Check In Bell Services, Ambassadors
of the Hotel
Concierge/Guest Services

 

Food and Beverage

The 10 Commandments of Good Service
Building better add on sales with appetizers, wine,
beverages and dessert.

The Organized Manager

I think I'm a mentor, the employees think I'm mental!
Management 101
5 Senses of Management

Management Development & Other Services

How to manage and run profitable Golf
How to manage and run a profitable Spa
How to manage and run a profitable Tennis Facility
How to manage and run a profitable Retail Outlet
Group selling.a lost art or simply lost revenue?